Free shipping over € 49.90

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Shipping

The products purchased on the Eolia Sublime website are shipped to Italy and to eligible foreign countries by an express courier selected by the Seller.

Shipping in Italy

Method: express shipping throughout Italy (excluding any geographical restrictions, which will be communicated on the Website or by email).

Cost:

  • Free shipping for orders from €49.90

  • For orders below €49.90, the shipping cost is €5.90.

Delivery time: approximately 2 to 4 business days, unless otherwise communicated on the Website or by email.

Delivery days: deliveries on Saturdays, Sundays and public holidays are excluded.

Shipping in Europe

Method: express shipping to European Union countries and other eligible European countries.

Cost: the rate depends on the total weight of the Products and the country of destination.

For illustrative purposes, the price list may be structured by weight brackets and geographical areas; you may add the specific values later (amounts and countries).

Example structure for EU countries

For the following countries:

  • Europe 1: Germany, Spain, Austria, Ireland, Portugal, France, the Netherlands, Belgium, the Principality of Monaco, Luxembourg

  • Europe 2: Sweden, Greece, the Czech Republic, Poland, Denmark, Finland, Hungary, Slovakia

  • Europe 3: Romania, Bulgaria, Estonia, Slovenia, Malta, Cyprus, Croatia, Lithuania, Latvia.

    Shipping costs may be organised as follows:

  • 0–3 kg bracket: €18

  • 3–5 kg bracket: €27

  • Over 5 kg bracket: €39

Delivery times and communications

Delivery times run from the date the shipping confirmation email is sent and are expressed in business days.
Any delays caused by force majeure, strikes, adverse weather conditions, customs inspections or other events beyond the Seller’s control shall not be considered grounds for holding the Seller liable.

Any different indication concerning delivery times or any promotional campaigns related to shipping will be communicated on the Website or by email.

Delivery restrictions

In some cases, delivery restrictions may apply to certain geographical areas or specific addresses, such as remote locations, P.O. boxes, poste restante addresses, etc.; where applicable, such restrictions will be indicated during the purchase process or communicated by Customer Service.

Additional information and assistance

For further details on shipping conditions, please refer to the Terms and Conditions of Sale published on the Website.
For questions about the service, possible delivery delays or any issue upon receipt of the goods (damaged parcel, missing items or product errors), the Customer may contact Customer Service by completing the contact form in the “Contacts” section and specifying the issue encountered in the subject line.